An 8-year-old was allegedly sexually assaulted by a senior student; she told her sister and Head Girl, who informed the Headmistress. School authorities privately "verified" the complaint, noticed injuries, but stayed silent instead of reporting to police, until the mother filed an FIR months later. Lower courts discharged the Headmistress for lacking direct "knowledge." The Supreme Court (Justices Misra and Viswanathan) held knowledge under POCSO Section 19 isn't limited to eyewitnessing—credible information from a child triggers mandatory reporting. Schools cannot run their own "mini-trials"; only police/SJPU may verify. Her discharge was set aside for trial, while teachers with no direct information from the victim remained discharged, since liability requires direct receipt of the complaint.